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Jun 28, 2016

Lot’s of places that banks & credit unions can go to create a great mobile experience, what is it that consumers care about in regards to a great mobile experience?  It’s a fact, consumers are comparing your mobile experience to that of Netflix, Facebook, and other major giant brands are raising the bar in regards to what type of experience is great.   You cannot compare your experience of that of BOFA or Chase, you’ll have to compare it to some of the best brands today.


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John Siracusa is the creator of #BankSocial the first banking conference solely dedicated to content marketing and social media. He’s the host of "The Bank On It Show," a banking and social media Podcast that is available on iTunes and Stitcher for download. Be sure to follow him on Twitter @JohnSiracusa for industry news and updates.

John Siracusa
over two years ago

Indeed Scott. Millenials care significantly on great design.

Scott Mills
over two years ago

A lot of good information in this episode, but the example of what words to use (endorse or sign the back of the check?) is so simple, but so important. I hope great design is the next wave for bankers/CUs.