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Apr 3, 2018

In this episode the host John Siracusa interviews Derik Sutton of and they discuss the lost art of community and understanding of the personal needs of the customer within digital banking. They discuss the common thread that led to the creation and growth of most financial institutions, large financial technology companies, and today's Fintech startups.  Banks and credit unions have the opportunity to once again collaborate with their technology partners to continue their important role of community building and serving. 

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John Siracusa is the CoFounder & CMO of the Fintech, Qanta's technology provides mortgage lenders with an AI-driven agent that automates significant parts of the process, resulting in lower costs with increased customer satisfaction. He is also the host of the "Bank On It Show" on iTunes, Google Play, Stitcher, Spotify and iHeartradio. Follow him on LinkedIn or Twitter
Sarah Bacehowski is the president of Mills Marketing in Des Moines and has 13+ years experience in banking and strategy. Follow Mills Marketing on Twitter.

Derik Sutton is VP Product & Experience at You can follow him on Twitter or LinkedIn.  His company on Twitter.