Contact Us
Have a question about one of our reviews, a suggestion for the site, or feedback on your experience with a casino we've covered? We're here and happy to hear from you. Use the details below to get in touch with the team at USA Casino.
Get in Touch
You can reach us by email at [email protected]. We read every message and aim to respond to all enquiries within 48 hours on business days. If your question is time-sensitive, please include as much detail as possible so we can help you quickly.
What to Contact Us About
We welcome messages on any of the following:
- Review questions — if something in one of our casino write-ups is unclear, out of date or you'd like more detail on a specific platform
- Factual corrections — if you spot an error in our data, bonus terms, payout speeds or licensing information, please let us know
- Suggestions — if there's a topic, casino or feature you'd like us to cover that isn't currently on the site
- Editorial feedback — general thoughts on how we can make our comparisons and reviews more useful
- Partnership and press enquiries — please direct these to the same email address and mark them clearly in the subject line
Responsible Gambling Concerns
If you or someone you know is struggling with gambling, please do not wait for a response from us — specialist help is available right now. Visit our responsible gambling page for a full list of free, confidential support services available in the US, including the National Council on Problem Gambling helpline and state-specific programmes. You can also contact the NCPG directly on 1-800-522-4700, available 24 hours a day.
A Note on Our Editorial Independence
USA Casino operates as an independent comparison site. The casinos listed on our pages are reviewed and ranked on their own merits — payout speed, licensing, game selection, and bonus value among them. While we may earn a commission when readers follow a link and sign up, that commercial relationship does not influence our editorial assessments or the order in which casinos appear. You can read more about how we work on our about us page.
If you believe a rating or ranking on the site does not fairly reflect a casino's offering, we genuinely want to hear about it. Reader feedback is one of the ways we keep our content accurate.
Response Times
We aim to reply to all messages within 48 hours. During busy periods this may extend to three business days. We do not offer live chat or phone support at this time. For the fastest response, email is the best route.
Before You Write
You may find the answer you need without waiting for a reply. The pages below cover the topics readers ask about most often:
- Responsible gambling tools and support services
- How we review and rank casinos
- Terms and conditions for using this site
If your question relates to a specific casino — its withdrawal times, bonus conditions, payment methods or account verification — the most direct route is to contact that casino's own customer support team, as we are not affiliated with their operations and cannot access account-level information on your behalf.